Coronavirus

Coronavirus

Covid-19 Update

IMPORTANT UPDATE – 23/03/2020

(Accurate as of 31/03/2020)

 

Following the speech from the Prime Minister on 23rd March 2020.

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

 

These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

 

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

 

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you’ve started coughing repeatedly

 

Do not go to a GP surgery, pharmacy or hospital

 

You do not need to contact 111 to tell them you’re staying at home.

Testing for coronavirus is not needed if you’re staying at home.

 

Read the NHS advice about staying home including how long to isolate for.

 

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

 

Only call 111 if you cannot get help online.

 

The NHS will contact you from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You’ll be given specific advice about what to do.

 

Do not contact your GP or healthcare team at this stage – wait to be contacted.

 

Further information including how to avoid catching and spreading coronavirus is available on nhs.uk/coronavirus.

Appointments

From Monday 16th March we have changed the way we book all appointments. Patients wishing to see a doctor or nurse practitioner will ALWAYS speak to a clinician BEFORE an appointment can be booked. Please do not come to the surgery to make an appointment. Instead use DoctorLink or call the practice as explained below:

 

What if I already have an appointment?

If you already have an appointment with us, don’t worry your appointment has not been cancelled. You will receive a phone call from the practice to see if your problem can be dealt with over the phone. If it can not be dealt with over the phone and is of an urgent nature the practice will ensure that you are OK to come in.

 

What should I do if I feel ill and need an urgent appointment but don’t yet have one?

If you think your problem is urgent and you need to be seen, please use DoctorLink or call the surgery as normal. The practice is open and you will be seen if needed.

 

How do I make a non-urgent appointment with the surgery?

To ensure the safety of our patients and staff we are trying to reduce the footfall into the practice. We are still open and happy to help but are increasing telephone and video consultations.

 

How do I request my prescription?

Prescription requests can be made online, via email, on our website or via your pharmacy.

Rescue Packs - Inaccurate Information

Inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions

We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.

For patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.