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Community Pharmacist Consultation Service (CPCS)

Convenient Care for Minor Illnesses and Urgent Medication Needs

The Community Pharmacist Consultation Service (CPCS) provides a quick and easy way to see a pharmacist for minor health concerns or urgent medication supply needs. Through this NHS service, you can receive professional consultations and treatment from a qualified pharmacist without having to book a GP appointment.

How Does CPCS Work?

There are three simple ways to access the CPCS:

  1. NHS 111 Referral
    If you call NHS 111 regarding a minor illness or urgent medication need, they may refer you to a local pharmacy offering the CPCS.
  2. GP Practice Referral
    The practice may refer you to a CPCS pharmacy if they determine your condition is suitable for pharmacist consultation.
  3. Self-Presentation
    You can visit any participating pharmacy directly and ask to use the CPCS service.

What Can Be Treated Via CPCS?

CPCS consultations can provide advice, treatment or supply of medication for a wide range of minor illnesses and conditions such as:

  • Coughs, colds, and flu
  • Earache
  • Skin rashes and bites
  • Hay fever
  • Diarrhoea
  • Acute exacerbation of chronic conditions

The pharmacist can also assist with urgent medication requests if you have run out or require an emergency supply.

Benefits Of Using CPCS

  • Convenient access to care without a GP appointment
  • Shorter waiting times compared to GP practices
  • Expert pharmacist consultations in a private space
  • Treatment or medication supply on the same day if required
  • Reduced pressure on GP appointments and emergency services

Find A CPCS Pharmacy Near You

Many local community pharmacies offer the CPCS service. 

Use the tool below to locate your nearest participating pharmacy.  Don’t wait for a GP appointment for minor illnesses or urgent medication needs. Visit a CPCS pharmacy today for professional care and treatment.