Appointment System

Appointment System

Appointment System

The practice offers a vast variety of appointments:

  • 7 am to 10 pm on weekdays
  • 9 am to 7 pm most Saturdays and
  • 9 am to 1 pm most Sundays across our two sites.


We have spent a considerable amount of time getting feedback from our patients to try and find a system which suits as many people as possible. In view of that, the bulk of our appointments are bookable on the day. However, we do offer appointments that can be booked in advance in the early morning, evenings and weekends.


We appreciate that not all appointments need to be face to face and therefore a lot of follow ups are telephone appointments.  These can be booked online and allow patients to access a doctor, without needing to disrupt their day.  Urgent queries can be dealt with by the on call doctor at each site, who can assist over the phone.


In view of the increasing demand for appointments, we have increased the number of receptionists answering the phone and have implemented an online service called Elgon Online ConsultOnline Consult allows patients to complete an Online Consultation Form 24 hours a day /7 days a week.  If further consultation is required, you will hear back from the practice within two working days. Furthermore, we also operate a separate phone line for vulnerable adults who may need to access the practice urgently.







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