The Care Quality Commission (CQC) is the independent regulator of health and social care in England.
To ensure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve where possible.
Role of the CQC
- They register care providers.
- They monitor, inspect and rate services.
- They take action to protect people who use services.
- They speak with our independent voice, publishing our views on major quality issues in health and social care.
Throughout their work they:
- Protect the rights of vulnerable people, including those restricted under the Mental Health Act.
- Listen to and act on your experiences.
- Involve the public and people who receive care
- Work with other organisations and public groups.
- Excellence – being a high-performing organisation
- Caring – treating everyone with dignity and respect
- Integrity – doing the right thing
- Teamwork – learning from each other to be the best we can
Results can be used to help you make better decisions about the care you, or someone you care for, receives.