Your Views

"Manor View Practice Is absolutely incredible. Every single time I complete their triage form (and unfortunately due to several problems I need to do so on a regular basis) , I receive a telephone call from a lovely caring doctor … literally within just a couple of hours without fail. With thousands and thousands of patients, I’ve no idea how they manage to provide such an amazing service . All I ever hear is people complaining about their GP’s practice and I consider myself very privileged indeed to be one of their patients. The level of care provided to my late husband in the last couple of months of his life was outstanding in every aspect, Thank you so much MVP for being so on the ball."

"Simply excellent service. Within a very short time of requesting an appointment via triage, I received a telephone response and saw one of the doctors within hours. Staff and doctors first class."

"Very clean surgery. Staff very helpful to signpost the best healthcare"

"I cannot fault this practice. I have numerous health issues and they are always supportive and help me as best they can. The difference between this practice and where I was before is like night and day! I highly recommend them."

"What a fantastic GP surgery. I’ve been here for over 20 years and they are just beyond brilliant. So efficient with Covid vaccines - one of the quickest to rollout, they are still doing same day appts despite the huge stress on the NHS - and it’s just a quick form to fill in and then you get a phone call to sort out a time. Very clean and modern surgery, friendly staff. Always thorough and patient. So glad this is my doctor’s surgery! Grateful for the team. Cheers!"

"After have surgery and needing Physio Matthew Perry (Physiotherapist) set me some exercises to help with my recovery, this has greatly helped. I found Matthew to be very thorough and went through all the exercises so I fully understood. I also found getting an appointment easy going through the triage process online. Thanks Matthew, your help has really made a difference."

"Had an appointment today at 16:50, I was held up in traffic so I was very late, the receptionist went to ask the doctor if she is still able to see me, she said yes. I was very grateful, I saw Dr. Varsani, she was very patient and attentive to my needs, I could not ask for a better service."

"Had an appointment booked for a scan here. Could not be happier with how the staff treated me. Very kind, respectful and made me feel safe. I left the place feeling so pleased with how smooth my appointment went."

"I cannot recommend MVP Callowland enough!!! I have had some really unpleasant experiences at other GP practices, from rude receptionists, to health care practitioners who were dismissive and spoke to me and my family in a very unkind manner. MVP is very different. The receptionists are always very patient and kind, and the online triage system is really easy to navigate and I have had no problems booking an appointment or having an admin query responded to. I would like to highlight two members of staff who have been particularly wonderful. Dr Varsani - she is professional, makes time to listen to patients needs and offers fantastic medical support through a kind demeanour. Her care is holistic and thorough, and she has supported me through some very challenging times. Secondly Nishy Nash has taken bloods from me several times now and she is very friendly and professional. I don’t like needles very much at all and have voiced this at my appointments with her. At previous appointments (not at MVP) this has been dismissed or somewhat mocked, but Ms Nash has always provided a calm, relaxed environment where I know I’m in good hands. Her patience has blessed me and I don’t feel anywhere near as anxious about having blood tests as I used to. Anyone in the area who is need of a GP - I could not recommend MVP Callowland enough to advise on health related concerns and support with ongoing problems. Their services have helped me massively to get over my previous aversion to seek support for mental and physical health problems which was caused by negative experiences at previous GP practices. Keep doing what you’re doing!!"

"Brilliant service from this surgery. Since the new appointment system has been implemented, I have had no problems at all in getting an appointment when needed - a much better system than being in a call queue with more than 30 people! All queries have been dealt with quickly and efficiently. I recently saw a GP with my son and was extremely impressed. He dealt with the problem quickly and appropriately, ensuring I was fully involved in decisions relating to my son’s care. I knew exactly what was being done and why. I was also given excellent follow up instructions so knew what to look for and what I should do if the situation worsened. Very happy with the surgery and would highly recommend!"

"Since the practice has been taken over it must be the best in the area. The doctors are all excellent. I recently saw Dr Khaki he couldn't have been more helpful. The nurses are lovely, very gentle when taking blood. The receptionists are all nice especially Susan. Highly recommend this practice"

"Got an appointment as needed and appointment was on time, at this site (not my usual). Nurse who saw me was very nice and reception staff were really helpful! Iv been with Manor View Bushey for over 7 years- best GP ever been to and excellent all staff from clinical to non clinical. Lucky to be with such an amazing GP"

"I have had the best experience with this practice . When I found out I was pregnant I got allocated the most incredible midwife Julie who went above and beyond and really made me feel at ease during my pregnancy . When my newborn daughter wasn’t well, I got a call within an hour and a half and the next day her prescription sent to a pharmacy near me . Really happy with this practice and so glad I moved to this one ."

"The BEST GP surgery i have ever belonged to for many years! Maureen in the office and her wonderful team are warm and welcoming and offer care and consideration and privacy. The new booking service on line is very efficient and the triage system works very well. Jenny and the nurses are wonderful and very good at taking blood painlessly!🙋‍♂️ The Doctors are all wonderful but in particular Dr K Thakrar has been so caring and professional and really thorough in his examinations and diagnosis. I highly recommend this GP practice and congratulate the Manor View Practice in their additions to this surgery. Great community spirit from all the team at Theobald Street, thank you."

"I saw the nurse at the practice and I was treated respectfully and in a friendly manner. The nurse was very professional and explained all she was doing. Having been a practice user going back 20 years, this experience is back on par with what it was like approximately 20 years ago. So good to see the big improvement when compared with the past 5-7 years. Well done MVP, the changes I see are most welcome. Thank you."

"I had an amazing experience during my consultation with Nurse Maggy at Manor view South oxhey clinic. From the moment I walked in, Nurse Maggy greeted me with a warm and welcoming smile, instantly putting me at ease. She was incredibly knowledgeable and thorough in her assessment, taking the time to listen to my concerns and asking relevant questions to get a complete understanding of my health issues. Nurse Maggy explained everything in a clear and concise manner, making sure I understood the diagnosis and treatment plan. She patiently answered all my questions, providing me with valuable information and guidance later on by send me an informative text message. I felt that she genuinely cared about my well-being and was dedicated to providing the best possible care. Throughout the consultation, Nurse Maggy displayed excellent communication skills, displaying empathy and professionalism. She made me feel comfortable. I appreciated her attention to detail and her ability to address all my concerns. Overall, my consultation with Nurse Maggy was exceptional. Her expertise, compassion, and excellent communication skills made it a truly positive experience. I would highly recommend her to anyone seeking professional and compassionate healthcare. Thank you Nurse Maggy Shears, please keeps loving what you do."

"I have been very impressed with Dr Marie Essam. She actually took time to listen to me and follow up with a call and reassurance. Thank you"