Care Quality Commission (CQC) Report
The Care Quality Commission (CQC) is the independent regulator of health and social care in England.
Purpose
To ensure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve where possible
Role of the CQC
- They register care providers.
- They monitor, inspect and rate services.
- They take action to protect people who use services.
- They speak with our independent voice, publishing our views on major quality issues in health and social care.
Throughout their work they:
- Protect the rights of vulnerable people, including those restricted under the Mental Health Act.
- Listen to and act on your experiences.
- Involve the public and people who receive care
- Work with other organisations and public groups.
Their values:
- Excellence – being a high-performing organisation
- Caring – treating everyone with dignity and respect
- Integrity – doing the right thing
- Teamwork – learning from each other to be the best we can
Results can be used to help you make better decisions about the care you, or someone you care for, receives.
