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New Automated Telephone System.

phone_You can now book, cancel and check your own appointments, at anytime night or day! 

Here is the message you will hear when you call us during the day:

"Welcome to Manor View practice, please be advised that calls may be recorded for training purposes. To help us direct your call appropriately please select from one of the following options":-

  • To book, cancel or amend an appointment using our automated service please press 1
  • For test results, please call back after 2pm
  • If you would like to speak to a receptionist press  0

Please note that you will only be able to use the automated system if we have your up to date telephone numbers

When choosing option 1 this will take you in to the automated system giving you the option to book appointments with the first available doctor or a doctor of your choice. At present we are only offering doctors appointments to the automated system. Our practice nurses offer very complex appointments and at this time the automated system can not facilitate these.

 

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