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Emergencies

Telephone Watford 01923 225224 for emergencies at all times.
For non-urgent appointments call 01923 247446


Appointments

calendarThe surgery offers a range of appointments during opening hours 08.00am - 6.00pm in addition to these we are offering early morning appointments (7.00-8.00am) for commuters on either a Tuesday, Wednesday, Thursday or Friday, please contact reception for availability.  

The practice also offers booked appointments on the 1st Saturday and 3rd Sunday of each month 8.30am - 11.00am. You may see any doctor in the practice but it is preferable to see one doctor consistently, especially for one episode of illness.

WE REQUEST PATIENTS TO RING FIRST THING IN THE MORNING IF AN APPOINTMENT IS NEEDED.

GP appointments may ONLY be booked ON THE DAY and 24 HOURS IN ADVANCE.  These can be booked via:

1) A receptionist
2) Online using ‘Patient Access’ (permitted to anyone over the age of 16)
3) The automated telephone booking system

There will be more GP telephone appointments available for patients who do not require a face to face consultation.

Nurses’ appointments will are available to be booked 6 weeks in advance.

Late Policy

We strive to see every patient as close to their appointment time as possible and therefore if you are 10 minutes late or more to your appointment, you may be asked to reschedule. One or two late patients can cause the entire daily schedule to fall behind. We will try to accommodate late‐comers as best as possible, but cannot compromise on the quality and timely care provided to our other patients. Priority will be given to patients who arrive on time and it will be up to the discretion of the clinician if you can be worked in between them. This may mean you will have a considerable wait. If this is not convenient for you, you may choose to reschedule.

Patient Access Services

keyboardstethWe would like to introduce a new service called Patient Access. This will let you book and cancel appointments online using the internet. To use this service you will need to come in to the practice and register for online services.

Once you have registered you will be given information to take away, which will enable you to create your online account. Then you will be able to book, cancel and view your existing appointments.

Please ask one of the receptionists for more information, when your next in the surgery.

Please note: The use of this service is only permitted to anyone over the age of 16.

Cancelling Appointments

You can also check, cancel or book future appointments using our automated telephone system or using Patient Access. 

We also have a dedicated mobile phone on which you can send a text or leave a voice message to cancel your appointment. Please ensure you give us your full name, date of birth and the appointment details.

The mobile number is 07531 262447

This number cannot be used for anything other than cancelling appointments, any other messages will be disregarded.

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